Understand Our Return & Refund Policy
This page details how to return products, request refunds, and the terms that apply to ensure a smooth process.
Eligibility for Returns
Learn which products qualify for returns, the timeframes involved, and conditions to meet for a successful return request.
Refund Process
Understand how refunds are processed, the expected timelines, and any applicable fees or deductions.
How to Initiate a Return
Step-by-step instructions for customers to start a return or refund request and what information to provide.
What is iucrana’s return policy?
Explore answers to key questions about returns and refunds to assist you swiftly and clearly.
How long do I have to return a product?
Returns are accepted within 30 days of purchase with original packaging.
Are refunds processed for all returns?
Refunds are issued after product inspection and approval.
What is the process to initiate a return?
Contact our support team with your order details to start a return.
Are there any products that cannot be returned?
Certain items like personalized goods are non-returnable.
Committed to Your Complete Satisfaction
Here, we detail our commitment to quickly address any concerns and offer straightforward refunds, ensuring a smooth experience and your full satisfaction.
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